Interactive eLearning.

Consistent messaging and training for United’s PetSafe® employees.
PetSafe Feature image
CLIENT

United Airlines

SERVICES

2D & 3D Motion Design
 and Animation

eLearning

Motion Graphics

The deets.

Ensure that PetSafe® employee training and customer experience is consistent throughout the United network.

The challenge.

United needed to provide compliance training for its employees to ensure that performance and customer experience was in line with its company values of safety, caring, dependability and eciency and meet required FAA guidelines.

Improved employee performance‍

Boosted employee retention

PetSafe full width image

The challenge.

United needed to provide compliance training for its employees to ensure that performance and customer experience was in line with its company values of safety, caring, dependability and eciency and meet required FAA guidelines.

Improved employee performance‍

Boosted employee retention

The challenge.

United needed to provide compliance training for its employees to ensure that performance and customer experience was in line with its company values of safety, caring, dependability and eciency and meet required FAA guidelines.

The challenge.

United needed to provide compliance training for its employees to ensure that performance and customer experience was in line with its company values of safety, caring, dependability and eciency and meet required FAA guidelines.

Improved employee performance‍

Boosted employee retention

PetSafe Mobile view
PetSafe full width image
PetSafe responsive view

The challenge.

United needed to provide compliance training for its employees to ensure that performance and customer experience was in line with its company values of safety, caring, dependability and eciency and meet required FAA guidelines.

Improved employee performance‍

Boosted employee retention

The challenge.

United needed to provide compliance training for its employees to ensure that performance and customer experience was in line with its company values of safety, caring, dependability and eciency and meet required FAA guidelines.

Out with the old. In with the new.

Previous training methods consisted of word of mouth knowledge and navigating standard operating procedure (SOP) manuals; these approaches led to process inconsistencies, low morale and lower than expected customer satisfaction. In order to address these issues, United needed an engaging solution that would be scalable to employees across the entire United PetSafe® network and easy for all to access on demand.

All modules are device compatible, allowing the employees to learn wherever they are.

PetSafe full width image

Out with the old. In with the new.

Previous training methods consisted of word of mouth knowledge and navigating standard operating procedure (SOP) manuals; these approaches led to process inconsistencies, low morale and lower than expected customer satisfaction. In order to address these issues, United needed an engaging solution that would be scalable to employees across the entire United PetSafe® network and easy for all to access on demand.

All modules are device compatible, allowing the employees to learn wherever they are.
All modules are device compatible, allowing the employees to learn wherever they are.

Out with the old. In with the new.

Previous training methods consisted of word of mouth knowledge and navigating standard operating procedure (SOP) manuals; these approaches led to process inconsistencies, low morale and lower than expected customer satisfaction. In order to address these issues, United needed an engaging solution that would be scalable to employees across the entire United PetSafe® network and easy for all to access on demand.

Out with the old. In with the new.

Previous training methods consisted of word of mouth knowledge and navigating standard operating procedure (SOP) manuals; these approaches led to process inconsistencies, low morale and lower than expected customer satisfaction. In order to address these issues, United needed an engaging solution that would be scalable to employees across the entire United PetSafe® network and easy for all to access on demand.

All modules are device compatible, allowing the employees to learn wherever they are.

PetSafe Mobile view
PetSafe full width image
PetSafe responsive view

Out with the old. In with the new.

Previous training methods consisted of word of mouth knowledge and navigating standard operating procedure (SOP) manuals; these approaches led to process inconsistencies, low morale and lower than expected customer satisfaction. In order to address these issues, United needed an engaging solution that would be scalable to employees across the entire United PetSafe® network and easy for all to access on demand.

All modules are device compatible, allowing the employees to learn wherever they are.
All modules are device compatible, allowing the employees to learn wherever they are.

Out with the old. In with the new.

Previous training methods consisted of word of mouth knowledge and navigating standard operating procedure (SOP) manuals; these approaches led to process inconsistencies, low morale and lower than expected customer satisfaction. In order to address these issues, United needed an engaging solution that would be scalable to employees across the entire United PetSafe® network and easy for all to access on demand.

PetSafe full width image

PetSafe Mobile view
PetSafe full width image
PetSafe responsive view

The solution.

Miller Creative created six interactive compliance eLearning courses that contain best practices, SOP and corporate expectations for PetSafe® success. These lessons tell PetSafe® employees everything they need to know about how to successfully accept a PetSafe® cat or dog, to how to safely board pets into the cargo hold of an aircraft.

eLearning courses:

6

2D + 3D illustrations:

154

PetSafe full width image

The solution.

Miller Creative created six interactive compliance eLearning courses that contain best practices, SOP and corporate expectations for PetSafe® success. These lessons tell PetSafe® employees everything they need to know about how to successfully accept a PetSafe® cat or dog, to how to safely board pets into the cargo hold of an aircraft.

eLearning courses:

6

2D + 3D illustrations:

154

The solution.

Miller Creative created six interactive compliance eLearning courses that contain best practices, SOP and corporate expectations for PetSafe® success. These lessons tell PetSafe® employees everything they need to know about how to successfully accept a PetSafe® cat or dog, to how to safely board pets into the cargo hold of an aircraft.

The solution.

Miller Creative created six interactive compliance eLearning courses that contain best practices, SOP and corporate expectations for PetSafe® success. These lessons tell PetSafe® employees everything they need to know about how to successfully accept a PetSafe® cat or dog, to how to safely board pets into the cargo hold of an aircraft.

eLearning courses:

6

2D + 3D illustrations:

154

PetSafe Mobile view
PetSafe full width image
PetSafe responsive view

The solution.

Miller Creative created six interactive compliance eLearning courses that contain best practices, SOP and corporate expectations for PetSafe® success. These lessons tell PetSafe® employees everything they need to know about how to successfully accept a PetSafe® cat or dog, to how to safely board pets into the cargo hold of an aircraft.

eLearning courses:

6

2D + 3D illustrations:

154

The solution.

Miller Creative created six interactive compliance eLearning courses that contain best practices, SOP and corporate expectations for PetSafe® success. These lessons tell PetSafe® employees everything they need to know about how to successfully accept a PetSafe® cat or dog, to how to safely board pets into the cargo hold of an aircraft.

Realistic models for real problems.

The six eLearning courses were designed to create a fun, playful theme to balance the topic of compliance and standard operating procedure. For some of the material the client wanted the learner to be able to interact with realistic images of the content. Using 3D rendering and animation, Miller created realistic pet crates and products that the PetSafe® employee would interact with on the job.

PetSafe full width image

Realistic models for real problems.

The six eLearning courses were designed to create a fun, playful theme to balance the topic of compliance and standard operating procedure. For some of the material the client wanted the learner to be able to interact with realistic images of the content. Using 3D rendering and animation, Miller created realistic pet crates and products that the PetSafe® employee would interact with on the job.

Realistic models for real problems.

The six eLearning courses were designed to create a fun, playful theme to balance the topic of compliance and standard operating procedure. For some of the material the client wanted the learner to be able to interact with realistic images of the content. Using 3D rendering and animation, Miller created realistic pet crates and products that the PetSafe® employee would interact with on the job.

Realistic models for real problems.

The six eLearning courses were designed to create a fun, playful theme to balance the topic of compliance and standard operating procedure. For some of the material the client wanted the learner to be able to interact with realistic images of the content. Using 3D rendering and animation, Miller created realistic pet crates and products that the PetSafe® employee would interact with on the job.

PetSafe Mobile view
PetSafe full width image
PetSafe responsive view

Realistic models for real problems.

The six eLearning courses were designed to create a fun, playful theme to balance the topic of compliance and standard operating procedure. For some of the material the client wanted the learner to be able to interact with realistic images of the content. Using 3D rendering and animation, Miller created realistic pet crates and products that the PetSafe® employee would interact with on the job.

Realistic models for real problems.

The six eLearning courses were designed to create a fun, playful theme to balance the topic of compliance and standard operating procedure. For some of the material the client wanted the learner to be able to interact with realistic images of the content. Using 3D rendering and animation, Miller created realistic pet crates and products that the PetSafe® employee would interact with on the job.

The results.

These interactive PetSafe® eLearning solutions created consistent expectations and ways of work for PetSafe® employees across the United network. Learners were able to access the courses via the company’s LMS and PetSafe® Managers are able to spend less time onboarding because they had a reliable tool to train employees. The custom illustrations and 3D models were a success with the learner. It helped them to visualize their workspaces and show up prepared for success on day one!

Employees trained:

300

Cut down training costs per employee:

20X

PetSafe full width image

The results.

These interactive PetSafe® eLearning solutions created consistent expectations and ways of work for PetSafe® employees across the United network. Learners were able to access the courses via the company’s LMS and PetSafe® Managers are able to spend less time onboarding because they had a reliable tool to train employees. The custom illustrations and 3D models were a success with the learner. It helped them to visualize their workspaces and show up prepared for success on day one!

Employees trained:

300

Cut down training costs per employee:

20X

The results.

These interactive PetSafe® eLearning solutions created consistent expectations and ways of work for PetSafe® employees across the United network. Learners were able to access the courses via the company’s LMS and PetSafe® Managers are able to spend less time onboarding because they had a reliable tool to train employees. The custom illustrations and 3D models were a success with the learner. It helped them to visualize their workspaces and show up prepared for success on day one!

The results.

These interactive PetSafe® eLearning solutions created consistent expectations and ways of work for PetSafe® employees across the United network. Learners were able to access the courses via the company’s LMS and PetSafe® Managers are able to spend less time onboarding because they had a reliable tool to train employees. The custom illustrations and 3D models were a success with the learner. It helped them to visualize their workspaces and show up prepared for success on day one!

Employees trained:

300

Cut down training costs per employee:

20X

PetSafe Mobile view
PetSafe full width image
PetSafe responsive view

The results.

These interactive PetSafe® eLearning solutions created consistent expectations and ways of work for PetSafe® employees across the United network. Learners were able to access the courses via the company’s LMS and PetSafe® Managers are able to spend less time onboarding because they had a reliable tool to train employees. The custom illustrations and 3D models were a success with the learner. It helped them to visualize their workspaces and show up prepared for success on day one!

Employees trained:

300

Cut down training costs per employee:

20X

The results.

These interactive PetSafe® eLearning solutions created consistent expectations and ways of work for PetSafe® employees across the United network. Learners were able to access the courses via the company’s LMS and PetSafe® Managers are able to spend less time onboarding because they had a reliable tool to train employees. The custom illustrations and 3D models were a success with the learner. It helped them to visualize their workspaces and show up prepared for success on day one!

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